3+ years supporting healthcare, retail, and customer-focused environments
Candidate ID: 1081231
Specialties: Customer Support | Cross-Functional Collaboration | Administrative Operations | Service Improvement | Team Coordination | Fast-Paced Environments
Profile:
A customer service and administrative support professional with 3+ years of experience across healthcare and retail environments. Known for strong productivity, excellent service delivery, and effective team collaboration. Open to temporary, temp-to-hire, and direct-hire roles, either remotely or onsite on the Eastside.
Experience & Key Achievements:
• Reduced call durations by 20% while improving customer satisfaction by 25%.
• Led a visual merchandising team at a major retailer, achieving a 20% increase in customer satisfaction.
• Recognized for strong team collaboration, resolving customer service issues, and improving operational efficiency.
Motivations:
Thrives on delivering high-quality customer service, working collaboratively with cross-functional teams, and contributing to fast-paced, detail-oriented environments. Motivated by opportunities to mentor and support others while improving processes.
Looking For:
Customer support or administrative roles with opportunities to leverage service strengths and operational skills.
Education/Certifications:
• Bachelor of Science in Apparel, Retail Merchandising and Design
• Minor in Business Administration
Recruiter Notes:
A high-performing customer service professional with strong administrative skills and a positive, energetic approach. Known for improving customer satisfaction and contributing meaningfully to team-oriented, fast-paced environments.
