Meet Jon: An Operations & Support Professional

15+ years delivering excellence in clinical, commercial, and IT operations

 

Candidate ID: 1126658

Specialties: Customer Service | Operations | Clinical Support | IT Support | Military Experience

 

Profile:
Over 15 years of experience delivering operational excellence and exceptional customer service across
clinical, commercial, IT, and military environments. Adaptable professional with a proven ability to apply
skills across industries while consistently achieving high-quality outcomes. Open to direct hire, temp-to-
hire, and short-term contract opportunities in the Greater Seattle Area.

 

Experience & Key Achievements:

  • Founded and operated OICleaning, a specialized cleaning service for clinical, commercial, and office environments, maintaining long-term client contracts by exceeding cleanliness standards.
  • Managed global Azure asset and quota requests in IT support at Launch Consulting, resolving up to 40 cases per day.
  • Served in the US Navy Submarine Service, maintaining and calibrating advanced radar systems, holding TS/SCI clearance, and leading the Emergency Medical Assistance Team.
  • Provided clinical and administrative support, including patient scheduling, insurance verification, and front office operations.

 

Motivations:

  • Driven by a commitment to helping others and improving the experiences of those served.
  • Thrives in service-oriented roles, whether through hands-on work, technical problem-solving, or team collaboration.

 

Education & Certifications:

  • GED – Everett Community College

 

Recruiter Notes:
Jon brings a mix of military, technical, clinical, and small-business experience. His background shows a willingness to take on varied responsibilities and apply his experience across very different work environments, with a consistent focus on service-oriented work.

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